The following terms and conditions - and the subsequent changes - apply to all our services available online through any mobile device, by email or by phone. By accessing our web site, visiting, using and / or using any of the applications available through any platform (hereinafter referred to as "Website"), and / or by completing a reservation, you agree you have read, understood and accepted the terms and conditions set out below (including the privacy statement).
Please note that this is a working translation of the original in Italian (here). Case of discrepancies between the English and Italian version, the latter shall prevail.
These pages, their content, their structure and the online booking service accommodation provided thereon and through this website (the "Service") are owned, managed and offered by DayBreakHotels srl ( "DayBreakHotels", "DBH" "we", "us", "our / our" or "our / our") and is provided for your personal use with no commercial purposes, governed by the terms and conditions described below .
1. Service Mission
Through this website we provide an online platform that allows all types of accommodation to advertise their rooms and their services for booking (for daytime use) and visitors to the site to make reservations. By making a reservation through DBH, you'll establish a direct contractual relationship (binding in legal terms) with the accommodation with which the reservation was made. Because of that reservation, we will do only as intermediaries between you and the accommodation, transmitting the relevant structure the details of the reservation and sending you an e-mail confirmation for and on behalf of the accommodation. Our site is not intended, and should not be seen in this light, to recommend or support any structure marketed on the same, in terms of quality, service level, classification and assignment of the category by stars. Our services are available for personal, non-commercial use. Therefore, you may not resell, use, copy, deep-link, monitor, display, download or reproduce any content or information, software, products or services contained on our website for any business operating on a commercial or competitive purpose.
2. Prices and Best Rate Guarantee
All rates published on the DBH website are inclusive of VAT and all other taxes, unless otherwise indicated on the website or e-mail confirmation.The prices on our site are highly competitive. However, these rates, proposed by the hotel, could lead to special restrictions and conditions, for example with regard to cancellation. Before making the reservation, checking carefully the presence of such conditions in reservation details and rates. We wish to offer you the lowest possible rate. If once booked with us, I had to find on the Internet the structure of your choice under the same booking conditions at a lower rate, we'll smooth the difference between our rate and the lowest, according to the conditions specified below. You also will offer us the same price if (1) you have an active booking of DayBreakHotels.com, (2) Please contact our customer support at reservation made, (3) the lowest price is bookable online and is still valid at the time of our verification and (4) the lowest price reflects the same booking conditions you found on DayBreakHotels.com (ie, same structure, same room or room type, same check-in and check-out, the same conditions booking and same services included). If we can not offer yourself the lowest price because one of the criteria mentioned above is not met, the reservation will remain valid, including the cancellation policy. Remember that we can not guarantee you the best price if you booked on a website where you can not see the structure where will be staying until the reservation is not completed or if you have made the reservation totally or partially Benefit from support of only prices recorded or to regular customers, loyalty points or other special promotions or awards programs.
3. Privacy and cookies
DBH uses high ethical standards and respects your privacy. Unless required by law by the relevant jurisdiction, and except for transmission to the accommodation of your name, your e-mail address and, where required, the details of your credit card - whose purpose is to complete the reservation for the selected structure - will not disclose your personal information to third parties without your consent. However, we reserve the right to disclose your personal information to our employees and those of our subsidiaries and to our agents and representatives of confidence that, with our consent, have access to such information and who need to access it with the sole purpose of carrying out their duties on our behalf, all so that you can benefit from a better service. See the Privacy Policy for more information.
4. Free of charge
Our service is free. Unlike many other sites, we will not charge for the service, and will not be charged additional costs (related to the reservation) the booking fee. We will not charge your credit card, as you will pay directly to the hotel during your stay.
5. Credit card or bank transfer
For some of the services booked accommodation facilities require the details of the credit card in order to secure your reservation. Therefore we send the data of your credit card directly to the structure from which the reservation was made. To safeguard and encrypt the information on the credit card during their process, we use the "Secure Socket Layer" (SSL) technology. DBH does, accept, or operate in any way any payment to or on behalf of the structure.
6. Cancellation
Making a booking in an accommodation, you accept and approve the relevant cancellation and no-show of that structure, and any other rules or additional terms of the structure applicable to your reservation or during your stay, including services and / or products offered from the structure (the rules and conditions of a structure are obtained directly from the structure of relevance). The general cancellation and no-show of each structure are mentioned on our website information pages regarding the structure, during the booking procedure and / or on the booking confirmation. Before making the reservation, checking carefully the presence of such conditions in details regarding the room and rates. If you want to check or cancel your reservation, please access your e-mail confirmation and follow the instructions contained herein, or get access to the section of our website. The hotel may charge a cancellation fee in accordance with its cancellation policy and no-shows. Before you make a reservation, we are advised to read carefully the rules concerning the cancellation and no presentation provided by the property.
7. Further correspondence
By making a booking you consent to receive an email with information about itself and, if so explicitly will show, an email after your stay, with the invitation to write your comment on the structure. In addition to e-mail confirmation of the reservation, to any e-mail notification for changes or cancellation, in e-mail reminder if you have not completed your booking, to communications regarding the booking (by us or by structure), calls for issuing a judgement and any other e-mail which you have specifically requested, we will not send any other message, alert or e-mail (required or not), unless you have not provided a specific consent.
8. Ranking and Guest Reviews
The default setting of the ranking of accommodation on our website is 'Recommended' (or equivalent form) (the "Ranking of Default"). However, we also offer other types of rankings. The Default Ranking is created and is based on multiple criteria. The host's judgement could be completed (a) loaded on the page of this accommodation on our web site in order to provide (future) customers on your point of view about the (level of) service and the quality of the structure and ( b) (wholly or partly) used and placed by DBH, in its sole discretion (eg. for reasons of marketing, promotional purposes or to improve the service), on the website or on social networking platforms on the newsletter, in case of special promotions, apps or the other of the channels owned and hosted, used or controlled by DBH. We reserve the right to edit, refuse or remove reviews at our sole discretion. The module for guest judgement must be considered a survey and does not include any (further) offer, invitation or inducement (commercial) of any kind.
9. Disclaimer and Limitation of Liability
Subject to the limitations and the details provided in the cases provided under these terms and conditions and to the extent permitted by law, we will only be liable for direct damages actually suffered, incurred or paid by you were getting into, due to a failure to observe our obligations in respect of the services that we would have to fulfill. The compensation may be up to the total cost of your reservation as set confirmation (or a single fact in e-mail or a series of connected events). However, and as permitted by law, neither we nor any of our representatives, officers, employees, representatives, affiliates, subsidiaries, affiliates, partners (distribution), licensees, agents or persons involved in the production, sponsorship, in promotion or dissemination of the site and its contents, shall be liable for (i) loss or punitive, special, indirect or consequential damages, any loss of production, profit, revenue, contract, for injury or damage the good name and reputation, the loss of the right, (ii) the inadequacy of information (descriptive) of the facility (including rates, availability and ratings), made available on our Web site, (iii ) for the services rendered or the products offered by the property, (iv) for any damages (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you were getting into, following the inability of use or delay of our website, arising out of or related to the use, or (v) for any (personal) injury, death, property damage or other damage (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you were getting into, for actions (legal), errors, violations, crimes (serious), wilful misconduct, omissions, negligence, misrepresentation, or strict liability for a wrongful act attributable ( partially or totally) to the structure (its employees, directors, managers, agents, representatives or affiliated companies), including deletions (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
10. Other business
Unless otherwise specified, the software needed to provide our services, made available or used by our website, and the right content copyright (including copyright), the information and material on our site are the property of DayBreakHotels Srl, its suppliers or its provider.To the extent permitted by law, these terms and conditions, as well as the provision of our services, will be governed by and construed in accordance with Italian law and any dispute arising under these terms, the general conditions and our services will be provided only to the proper courts Rome (Italy). In the event that any provision of these Terms and Conditions is invalid clauses, loses validity, is or becomes non-binding, you will continue to comply with all other provisions set out herein. In this case we will replace the clause with a clause is valid and binding, which has an effect as much as possible similar to that replaced and that you implicitly accept in respect of the content and purposes of these Terms and Conditions.
11. What is DayBreakHotels.com
All our services are provided by DayBreakHotels srl, a limited liability company governed by Italian law and having its registered office in Via Bargoni 8/D, 00153, Rome (Italy), and registered at "Camera di Commercio" of Rome, number 12290321004.